Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for customers aged 18+ seeking quality garden products including composite decking, garden ornaments, and outdoor storage solutions. We currently serve all regions except Asia and some remote areas.

1.2 Intellectual Property Rights

All content on greendecorhub.com, including product designs, text, and images, is our exclusive property or licensed to us. You may not:

• Reproduce or redistribute content without permission
• Use our product images or descriptions for commercial purposes
• Reverse engineer any of our products

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our garden transformation products including:

• Premium composite decking materials
• Durable garden storage solutions
• Elegant garden ornaments and decorations
• Practical watering equipment

While we strive for accuracy, slight variations in color or texture may occur. Product images are for illustrative purposes.

2.2 Custom Products

Custom-cut decking boards made to your specifications cannot be returned unless faulty.

3. Ordering and Payment

3.1 Order Process

When you place an order, you’re making an offer to purchase which we may accept by processing your payment and dispatching items.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is taken at time of order processing.

3.3 Pricing

All prices are in GBP and include VAT where applicable. We reserve the right to correct pricing errors.

4. Shipping and Delivery

4.1 Processing Time

Orders are typically processed within 1-2 business days (excluding weekends/holidays).

4.2 Shipping Options

We offer:

• Standard Shipping (£12.95): Via DHL/FedEx, 10-15 business days after dispatch
• Free Shipping: For orders over £50 via EMS, 15-25 business days after dispatch

Delivery times are estimates and may vary based on location and customs processing.

4.3 Delivery Issues

You must:

• Provide accurate delivery information
• Inspect goods upon delivery
• Report any damage within 48 hours

5. Returns and Refunds

5.1 Return Policy

Most items can be returned within 15 days of receipt if:

• Unused and in original condition
• With all packaging and tags
• With proof of purchase

5.2 Non-Returnable Items

For hygiene/product nature reasons, these cannot be returned:

• Unwrapped garden hoses/watering equipment
• Hanging baskets with live plants
• Custom-cut decking boards

5.3 Refund Process

Refunds are processed within 5 business days of receiving returned items. Original shipping costs are non-refundable unless item is faulty.

6. Customer Responsibilities

• Provide accurate order and payment information
• Check products upon delivery
• Follow care instructions for garden products
• Use products only as intended
• Comply with all applicable local laws regarding product use

7. Limitation of Liability

Green Decor Hub is not liable for:

• Incorrect product use or installation
• Weather-related damage to outdoor products
• Minor color variations in natural materials
• Delays beyond our reasonable control

Our total liability is limited to the purchase price of the product.

8. Governing Law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of English courts.

9. Contact Us

For questions about these terms:

Email: [email protected]
Phone: +44 121 123 4567
Address: 41 Hurst St, Birmingham, GB B7R 8BJ