Last Updated: [Insert Date]
At Green Decor Hub (“we”, “us”, or “our”), we value your trust as much as we value the quality of our garden transformation products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website greendecorhub.com or make a purchase from us.
1. Information We Collect
Just as we carefully select our premium garden products, we only collect necessary information to provide you with excellent service:
- Personal Information: When you make a purchase, we collect your name, billing/shipping address, email address, phone number, and payment details (processed securely through our payment partners).
- Order Information: Details about the garden products you purchase, including decking boards, storage solutions, or artificial plants.
- Technical Data: IP address, browser type, device information, and how you interact with our website.
- Communication Data: Any correspondence when you contact our customer care team.
2. How We Use Your Information
We use your information with the same care we put into crafting our composite decking solutions:
- To process and fulfill your orders for garden products
- To provide customer support regarding your purchases
- To improve our website and product offerings
- To send order confirmations and shipping notifications
- To prevent fraud and enhance security (just as our decking is built for durability)
- With your consent, to send marketing communications about new products like gazebos or garden ornaments
3. Data Sharing and Disclosure
We treat your data with the same discretion we apply to our secure payment process:
- Service Providers: We share necessary information with payment processors (Visa, MasterCard, PayPal, JCB), shipping carriers, and IT service providers.
- Legal Requirements: We may disclose information if required by law or to protect our rights.
- Business Transfers: In case of merger or acquisition, customer information may be transferred.
- Never Sold: We do not sell your personal information to third parties.
4. International Data Transfers
As we serve customers worldwide (excluding some remote areas in Asia), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.
5. Data Security
We protect your data with the same commitment to quality as our garden storage solutions:
- SSL encryption for all data transmissions
- Regular security assessments of our systems
- Limited access to personal data within our organization
- We never store full payment details on our servers
6. Your Rights
You have rights regarding your personal information, including:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request deletion of your data (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing communications
- Restriction: Limit how we use your data
To exercise these rights, please contact us using the details below.
7. Cookies and Tracking Technologies
Like the careful arrangement of garden decorations, we use cookies to enhance your browsing experience:
- Essential Cookies: Necessary for website functionality and checkout process
- Analytics Cookies: Help us understand how customers use our site
- Marketing Cookies: Used with consent to show relevant ads
You can manage cookie preferences through your browser settings.
8. Changes to This Policy
We may update this policy occasionally, just as we update our product range with new garden decking accessories and ornaments. The updated version will be posted on our website with a new “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
Email: [email protected]
Postal Address:
Green Decor Hub
41 Hurst St, Birmingham,
GB B7R 8BJ
